AI Visibility, Always On
Seven AI specialists.
Working your visibility every day.
When customers ask Google, ChatGPT, Gemini, or Perplexity who to hire, SHORTLIST works to make sure your name is in the answer. A dedicated team of AI agents measures, repairs, and defends how the machines see your business, every single day.
The new front door
A homeowner asks ChatGPT who does drainage work in their town. The answer names two companies. A Google search shows an AI summary naming three more. The customer never scrolls to the map.
Being excellent at the work is no longer enough if the systems doing the recommending have never heard of you, or have the wrong idea about you. And those answers shift constantly. A one-time audit is out of date in weeks. SHORTLIST never stops working.
How It Works
Measure
We ask the AI platforms the questions your customers actually ask, the same way every time, and record exactly who gets named, recommended, and cited. You get a real baseline, not a guess.
Fix
The team works the gaps daily: site access, listing accuracy, review depth, and proof content. Every fix is prioritized by evidence and drafted for your approval before anything goes live.
Prove
The same measurement runs again and again, scored the same way. A weekly summary shows what moved, what changed, and what comes next. Progress is measured, never promised.
Meet the Team
- Chief of staff
Coordinates the whole team, routes every task to the right specialist, and delivers your weekly summary: what moved, the top priorities, and anything that needs your decision.
- Visibility analyst
Tracks whether every major AI platform names you, recommends you, and cites you, so every report compares like for like.
- Access auditor
Makes sure AI systems can actually reach and read your website. A site the machines cannot read is a site they cannot recommend.
- Listing fact-checker
Keeps your name, address, phone, services, and hours identical across the directories AI reads. Wrong facts poison the answer even when you get named.
- Review specialist
Drafts replies to your reviews for your approval and spots the jobs that never turned into a review.
- Proof writer
Drafts pages that answer real customer questions with real evidence, only where there is a proven gap. No filler.
- Reputation watch
Listens to public conversation about your business and flags what is brewing before it shows up in an AI answer.
What We Track
Named correctly
The AI identifies your business by name, with the right facts.
Recommended
You are offered as an option when a customer asks who to hire.
Cited on your domain
The answer links to your own website.
Cited via third party
The answer links to another trusted source that is actually about you.
What We Won't Do
- Fabricate reviews, citations, metrics, or customer stories.
- Promise specific rankings or timelines the platforms do not let anyone promise.
- Publish, submit, or change anything on your behalf without your sign-off.
- Pad a report. If there is nothing to report, we say so.
Frequently Asked Questions
The first step is the baseline.
You can’t move a number you’ve never counted. Once we have it, the team goes to work.
Get the Baseline